Featured speakers provide an added depth to your Conclave education. They are national thought leaders who teach in a variety of industries and are experts in their respective fields.
Each year, our featured speakers talk about practical topics that address everyday business challenges. You’ll leave their sessions with new ideas and techniques to help you move your business forward no matter what challenges may come your way.
听
MONDAY, APRIL 8
听
听
听
听
听
Emotional Intelligence for Extraordinary Leadership
Speaker:听Steve Gutzler
In today鈥檚 fast-paced competitive work environment, how effective are you as a leader? Emotional Intelligence (EI), our ability to manage ourselves and others around us, is the single greatest contributor to personal excellence and high performance in leadership. In this dynamic presentation, you will discover:
- The power of moods, attitudes and emotions and their contagious ability
- How effective leaders self-manage emotions rather than allowing them to sabotage personal success
- Understand the science of the human brain and how it influences our behaviors
- Learn game-changing skills to build emotional connections with clients and customers and build fierce loyalty
- Create leadership standards of inspired greatness and break the cycle of fear
Power of Influence and Impactful Leadership
Speaker:听Steve Gutzler
Don鈥檛 wait for that promotion! Start leading now! Right where you are! You can make a difference!
Believe it or not, the most effective way to make an impact in work is to make an impact on individual people. In Power of Influence and Impactful Leadership, Steve empowers you to become a potent and positive influence in the lives of those around you without using a position or title. This is done through 鈥減ouring your life into other people鈥� with intentional skills around self-awareness, self-regulation, self-motivation, emotional connections and social skills.
In this presentation, you will gain valuable insights on how to develop your influence and make actionable bottom-line results.
听
TUESDAY, APRIL 9
听
听
听
听
听
How to Market & Sell to People Not Like You
Speaker:听Kelly McDonald
Using consumer insights and real-world examples from successful companies, luxury retailers and other organizations, 鈥淗ow to Market & Sell to People Not Like You鈥� shows you how to create a deep, values-based connection between you and your customers and prospects.
In this session, you will learn:
- Five low-cost and no-cost things you can do right now to grow your business with new customers and increase customer satisfaction and retention
- The do鈥檚 and don鈥檛s of marketing to different customer segments and their values
- The major macro-trends that affect your business鈥攁nd all of us鈥攁nd how to leverage them for growth and customer satisfaction
- How to communicate in a relevant manner to stand out from your competition
Selling to Women: How to Win the Hearts and Reach the Wallets of Today鈥檚 Modern Woman
Speaker:听Kelly McDonald
It鈥檚 been called the 鈥渟he-conomy鈥濃�攖he growing impact that women have on companies, product, and buying decisions.
The differences between how men and women make buying decisions are real, and are key to honing a sales team鈥檚 approach for maximum effectiveness. Studies have shown that women are more inquisitive than men and more likely to do business with brands that they feel 鈥渦nderstand them.”
For jewelry brands and companies, cultivating this important consumer segment means big bucks and fierce loyalty if you reach them with relevance. It鈥檚 key to understand what women want: they are more selective than ever about who they do business with and how they spend their money.
This session will show you exactly how to effectively tap into this large, lucrative, and loyal market.
- Learn why women are so influential in the purchase process, and how to satisfy their criteria and retain them as loyal customers
- Review the key values of women and their current media consumption habits
- Learn how companies and brands are harnessing the power of women bloggers and influencers to grow their business in low-cost and no-cost ways
- It鈥檚 not just about marketing and selling to women: the听customer experience听for women will also be dissected, detailing the do鈥檚 and don’ts
听
WEDNESDAY, APRIL 10
听
听
听
听
听
Navigating Conflict or Delivering a “No” Using the Tools of “Yes, and”
Speaker:听Galen Emanuele
One of the biggest challenges that we face in business and as humans is how to effectively deliver a 鈥渘o鈥� and navigate conflict. These are amplified in business where taking the wrong approach can destroy engagement, morale, creativity, and even your personal reputation.
In this session, Galen teaches how to increase team cohesiveness by successfully delivering a 鈥渘o鈥� and navigating conflict, providing a concise set of tools and framework. Learn how to take a collaborative, strategic approach that puts the relationship first, focuses on a solution, and feels authentic and supportive without crushing employee and team morale.